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Shipping Notice

We currently ship within the contiguous United States only and are unable to ship orders to California or international destinations. Please verify that your shipping address is eligible before completing your purchase.

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By placing an order through our website, you acknowledge that you have read and agree to our Terms & Conditions, Shipping Policy, and all other applicable store policies. Orders placed with ineligible shipping addresses may be delayed, canceled, or refunded in accordance with our policies.

  • Last updated: 7/1/26

    Welcome to Green Grazing Goods. By accessing this website, browsing our offerings, or placing an order, you agree to the terms outlined below. These Terms & Conditions govern your use of our website and define the relationship between you and our business.

    Using Our Website

    This website is intended for individuals who are at least 18 years old. By using the site, you confirm that you meet this requirement and agree to use the website lawfully and appropriately.
    You agree not to misuse the website, attempt unauthorized access, or interfere with its operation.

    Products & Availability

    We offer goods and services that may vary based on availability, seasonality, and supply conditions. All offerings are subject to change without notice.

    Because many of our products are naturally raised, hand-cut meat products, individual items may vary in size and weight. We make every effort to provide the quantity purchased, but actual product weights may vary by approximately ±2 pounds while maintaining the overall value of your order.

    We reserve the right to modify, discontinue, or limit any product or service at any time and to refuse or cancel orders at our discretion.

    Orders & Pricing

    By placing an order, you confirm that all information provided is accurate and complete.
    Prices may change at any time without notice. In some cases, final pricing may depend on variables such as weight, quantity, or fulfillment details.
    We reserve the right to cancel or refuse orders due to pricing errors, unavailability, or suspected fraud or misuse.

    Payment

    Payment is required at the time of purchase unless otherwise agreed. We accept [insert payment methods].

    Fulfillment, Pickup, and Delivery

    All order fulfillment, including pickup and delivery procedures, is governed by our Shipping Policy, which is incorporated into these Terms by reference.
    By placing an order, you acknowledge and agree to the conditions outlined in that policy, including customer responsibility for being present at delivery and properly storing perishable or frozen goods immediately upon receipt.

    Returns, Refunds, and Order Issues

    All refund eligibility, claim requirements, and resolution processes are governed by our Refund Policy, which is incorporated into these Terms by reference.
    By placing an order, you acknowledge and agree to the conditions outlined in that policy, including limitations on refunds for perishable goods and responsibilities related to proper handling and storage after receipt.

    All shipments contain dry ice to maintain safe product temperatures during transit. Dry ice must be handled with care and in accordance with all safety instructions provided. Green Grazing Goods is not responsible for injuries, damages, or losses resulting from the improper handling, misuse, disposal, or storage of dry ice after delivery.
    Customers are responsible for following all dry ice handling and disposal instructions provided in our Shipping Policy and with their shipment. Dry ice releases carbon dioxide (COâ‚‚) gas as it sublimates and should only be handled, stored, and disposed of in accordance with the provided safety guidelines.

    Intellectual Property

    All original content on this website—including text, branding, images, and design—is the property of Green Grazing Goods unless otherwise stated.
    We may occasionally reference, link to, or share third-party content. All third-party content remains the property of its respective owners and is used with appropriate attribution or permission where required.
    No content from this site may be copied, reproduced, or distributed without prior written permission, except where explicitly credited or permitted under applicable law.

    User Conduct

    You agree not to:

    • Use the site for unlawful purposes

    • Submit false or misleading information

    • Interfere with website security or functionality

    Account Suspension or Termination

    We reserve the right to suspend or terminate access to the website at our discretion if these Terms are violated or if activity is deemed harmful, fraudulent, or abusive.

    Limitation of Liability

    To the fullest extent permitted by law, Green Grazing Goods is not liable for any indirect, incidental, or consequential damages arising from the use of this website or our products.
    This includes, but is not limited to, losses resulting from improper handling, storage, or failure to follow guidelines outlined in our Shipping Policy, or the improper handling, use, or disposal of dry ice or other packaging materials provided with your shipment.

    Disclaimer

    All products and services are provided “as is” and “as available.” We make no guarantees that the website will always be error-free, uninterrupted, or fully up to date.

    Changes to These Terms

    We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the website indicates acceptance of any changes.

    Governing Laws

    These Terms are governed by the laws of the State of Wisconsin, without regard to its conflict of law principles.

  • Last updated: 7/1/26

    Because we provide perishable and farm-sourced products, all sales are generally final. We take product quality seriously, but responsibility for proper handling transfers to the customer once an order has been successfully delivered to the shipping address provided at checkout, as confirmed by the carrier's delivery records.

    General Policy

    We do not offer refunds or returns for:

    • Change of mind after purchase

    • Missed or delayed pickup

    • Failure to be available to receive a delivery

    • Failure to retrieve a delivered package promptly

    • Incorrect, incomplete, or undeliverable shipping addresses provided during checkout

    • Shipping addresses that are not suitable for receiving perishable deliveries, including P.O. Boxes, mail forwarding services, apartment mailrooms, package lockers (unless specifically approved), or other locations where packages may not be immediately retrieved

    • Improper storage or handling after receipt

    • Spoilage resulting from time outside refrigeration or freezing

    Once an order has been picked up or successfully delivered, it is the customer’s responsibility to store all perishable and frozen items properly and immediately.

    Customers are also responsible for following any handling and safety instructions provided with their shipment, including proper handling and disposal of any dry ice used for shipping. Failure to follow these instructions may compromise product quality and is not eligible for a refund or replacement.

    Eligible Refunds or Replacements

    A refund, replacement, or store credit may be considered only if:

    • You received the wrong item

    • The product was significantly damaged or compromised at the time of pickup or delivery

    • There was a verified fulfillment error on our part

    Timeframe for Claims

    Any issue must be reported within 24–48 hours of receiving the order.

    To review a claim, we may request photos, descriptions, or other supporting information.

    Resolution

    If a claim is approved, we may offer one of the following at our discretion:

    • Replacement of the item

    • Store credit

    • Partial or full refund

    Delivery Responsibility

    Customers are responsible for providing a complete and accurate shipping address that is suitable for receiving perishable deliveries. Orders should be shipped to a physical address where someone can promptly retrieve the package upon delivery. We are not responsible for products that thaw, spoil, or become compromised because a package was left unattended, delivery notifications were missed, an incorrect address was provided, or the shipping destination was a P.O. Box, mailroom, package locker, forwarding service, or another location where the package could not be promptly received or retrieved.

  • Last updated: 7/1/26

    This policy explains how we handle pickup, delivery, and order fulfillment.

    Fulfillment Methods

    Orders are fulfilled through:

    • Local pickup

    • Local or regional delivery (where available)

    • Other arrangements agreed upon at the time of purchase

    Processing Time

    Processing times may vary depending on availability and order type. We will provide estimated fulfillment timing when the order is placed or confirmed.

    Pickup

    Customers are responsible for collecting orders at the agreed time and location. Missed pickups may result in delayed availability, order cancellation, or additional fees depending on the situation.

    Delivery

    If delivery is offered, customers must ensure that:

    • The delivery address provided is accurate

    • Someone is present to receive the order at the time of delivery (if required)

    Once delivery has been completed to the provided address, responsibility for the order transfers to the customer. Customers are responsible for providing a shipping address that is suitable for receiving perishable deliveries. We recommend shipping to a physical address where someone can promptly receive and retrieve the package. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer, or to P.O. Boxes, mail forwarding services, apartment mailrooms, package lockers, or other locations where the package may not be immediately retrieved.

    Perishable & Frozen Products

    Because many of our products are perishable or frozen, it is the customer’s responsibility to properly handle and store items immediately upon receipt.

    Shipments may contain dry ice to help maintain safe temperatures during transit. Customers should handle dry ice with care, avoid direct contact with bare skin, keep it in a well-ventilated area, and allow any remaining dry ice to dissipate naturally. Dry ice should never be placed in an airtight container, sink, toilet, or enclosed trash container. 

    Customers must be present at the time of delivery and ensure that all perishable or frozen goods are promptly placed into appropriate refrigeration or freezing conditions to maintain safety and quality.

    We are not responsible for spoilage, thawing, loss of quality, or food safety issues resulting from delayed retrieval, unattended packages, missed delivery notifications, improper handling or disposal of dry ice, incorrect shipping information provided by the customer, or failure to properly store products after delivery or pickup.

    Delays

    We are not responsible for delays caused by weather, supply chain disruptions, transportation issues, or other circumstances beyond our control.

  • Last updated: 7/1/26

    We respect your privacy and are committed to protecting any personal information you share with us when using this website.

    Information We Collect

    We may collect basic information you provide directly, such as:

    • Name

    • Email address

    • Phone number

    • Billing and shipping details when placing an order

    We may also collect non-personal data automatically, such as browser type, device information, and site usage data to help improve our website.

    How We Use Your Information

    We use your information to:

    • Process and fulfill orders

    • Communicate with you about your purchases

    • Improve our website and services

    • Prevent fraud or misuse

    We do not sell your personal information.

    Sharing Information

    We only share information when necessary to:

    • Process payments

    • Complete deliveries or fulfill orders

    • Comply with legal obligations

    Data Security

    We take reasonable steps to protect your information, but no system is 100% secure.

    Your Choices

    You may request updates or deletion of your personal information by contacting us.

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